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Village Deputy Manager - London

Download the Job Description:

Closing Date: 26/06/2022

Birmingham 2022 is looking for a Village Deputy Manager to join our London Commonwealth Village team. The Village Deputy Manager will deputise for the Village General Manager, supporting the set-up and preparation of the London Village prior to Games time. During Games time, this role will be hands on acting as a main contact for communications and operations throughout the Village.

Key responsibilities will include issue resolution as required, developing effective working relationships with venues and stakeholders, and ensuring service levels and policies are consistently adhered to.

Responsibilities:

  • Assist the Village General Manager and wider team with the definition of all levels of service across departments operating in the Village, ensuring effective preparation before Games time.
  • Ensure the successful delivery of a safe, secure and comfortable environment for athletes and team officials across the Commonwealth Village.
  • Manage the Village Information Desk providing various key services, troubleshooting client needs, and delivering daily briefings of key Games time information to the wider team.
  • Ensure all Village operations are at a premium level and agreed service levels, and adherence to both Village and Birmingham 2022 policies whilst maintaining a high level of customer service.
  • Support the integration of various functional areas and teams within the Village, facilitating communication, sharing of procedures, and ensuring effective working relationships.
  • Ensure the smooth operation of the Village throughout Games time, including during arrivals and departures processes, conducting regular checks and supporting the wider team.
  • Deputise in the General Managers absence, ensuring all key tasks and services are delivered in a safe and effective manner.

Please see the job description for a full breakdown of the position responsibilities.

Skills and Experience:

Essential

  • Ability to work effectively with individuals at all level with persuasive and articulate communication and presentation skills.
  • Solid time management and goal orientation skills.
  • Flexible, resilient and positive through organisation growth and other challenges.
  • Excellent interpersonal skills, with the ability to build excellent stakeholder relationships.

Desirable

  • Experience working within Venue or Event Management either at a Venue or a major event (e.g. sporting or cultural).

Start Date: ASAP

Contract: Temporary contract until August 2022

Location: Stratford, London

Salary: £12.50 - £14.00 per hour

Please note, due to the nature of this huge event, shift work including weekend working will be required at Games time. Furthermore, there will be limitations on taking annual leave during the Games operational period in July and August. More specific details can be discussed at interview.

This position is subject to a Basic criminal record check from the Disclosure and Barring Service.

Due to the short-term nature of our roles, all candidates must have current Right to Work in the UK in order to be considered.

Birmingham 2022 is an equal opportunities organisation and Disability Confident employer and we encourage applications from all backgrounds and communities. We have received the Leaders in Diversity award through the National Centre for Diversity. The principles "FREDIE" (Fairness - Respect - Equality - Diversity - Inclusion and Engagement) support our aim of delivering a truly inclusive and accessible games.

As part of our commitment as a Disability Confident employer, we offer a guaranteed interview to anyone with a disability whose application meets the minimum criteria for the post. If you wish for your application to be considered under the Disability Confident scheme, please submit a completed form with your application, which can be found on the Birmingham 2022 jobs site under the current vacancies drop down.

To apply for this role please follow the link and complete the application attaching a single document containing your CV and Covering Letter. Please also submit your disability confident/ reasonable adjustments form (if required).

On occasions where we receive a large number of applications, we may close the advert ahead of the publicised closing date. We would therefore advise that you submit your completed application as soon as possible.

We take your data privacy seriously. Before sending your application please review our applicant privacy notice which explains how we use your personal data. This can be found on the Birmingham 2022 jobs site under the current vacancies drop down.

Gi Group Holdings Recruitment Limited group of companies includes Gi Recruitment Limited, Draefern Limited, Gi Group Recruitment Ltd, INTOO (UK) Limited, Marks Sattin (UK) Limited, TACK TMI UK Limited and Grafton Professional Staffing Limited. We are committed to protecting the privacy of all of our candidates and clients. Following some recent changes to data protection laws we have updated our Privacy Policy. To view a copy and to help you understand how we collect, use and process your personal data please visit the Privacy page on our Gi Group UK website.



Catering & Hospitality

Managers & Supervisors

ER220617217417 - Birmingham

Stratford - London




CONTACT NOW
Village Deputy Manager - London
Temporary / Stratford
Location:
Stratford
Sector:
Catering & Hospitality
Job Type:
Managers & Supervisors
Number of vacancies:
3
Reference code:
ER220617217417
Gi Group Team:
Birmingham
Date Vacancy Posted:
2022-06-17

Closing Date: 26/06/2022

Birmingham 2022 is looking for a Village Deputy Manager to join our London Commonwealth Village team. The Village Deputy Manager will deputise for the Village General Manager, supporting the set-up and preparation of the London Village prior to Games time. During Games time, this role will be hands on acting as a main contact for communications and operations throughout the Village.

Key responsibilities will include issue resolution as required, developing effective working relationships with venues and stakeholders, and ensuring service levels and policies are consistently adhered to.

Responsibilities:

  • Assist the Village General Manager and wider team with the definition of all levels of service across departments operating in the Village, ensuring effective preparation before Games time.
  • Ensure the successful delivery of a safe, secure and comfortable environment for athletes and team officials across the Commonwealth Village.
  • Manage the Village Information Desk providing various key services, troubleshooting client needs, and delivering daily briefings of key Games time information to the wider team.
  • Ensure all Village operations are at a premium level and agreed service levels, and adherence to both Village and Birmingham 2022 policies whilst maintaining a high level of customer service.
  • Support the integration of various functional areas and teams within the Village, facilitating communication, sharing of procedures, and ensuring effective working relationships.
  • Ensure the smooth operation of the Village throughout Games time, including during arrivals and departures processes, conducting regular checks and supporting the wider team.
  • Deputise in the General Managers absence, ensuring all key tasks and services are delivered in a safe and effective manner.

Please see the job description for a full breakdown of the position responsibilities.

Skills and Experience:

Essential

  • Ability to work effectively with individuals at all level with persuasive and articulate communication and presentation skills.
  • Solid time management and goal orientation skills.
  • Flexible, resilient and positive through organisation growth and other challenges.
  • Excellent interpersonal skills, with the ability to build excellent stakeholder relationships.

Desirable

  • Experience working within Venue or Event Management either at a Venue or a major event (e.g. sporting or cultural).

Start Date: ASAP

Contract: Temporary contract until August 2022

Location: Stratford, London

Salary: £12.50 - £14.00 per hour

Please note, due to the nature of this huge event, shift work including weekend working will be required at Games time. Furthermore, there will be limitations on taking annual leave during the Games operational period in July and August. More specific details can be discussed at interview.

This position is subject to a Basic criminal record check from the Disclosure and Barring Service.

Due to the short-term nature of our roles, all candidates must have current Right to Work in the UK in order to be considered.

Birmingham 2022 is an equal opportunities organisation and Disability Confident employer and we encourage applications from all backgrounds and communities. We have received the Leaders in Diversity award through the National Centre for Diversity. The principles "FREDIE" (Fairness - Respect - Equality - Diversity - Inclusion and Engagement) support our aim of delivering a truly inclusive and accessible games.

As part of our commitment as a Disability Confident employer, we offer a guaranteed interview to anyone with a disability whose application meets the minimum criteria for the post. If you wish for your application to be considered under the Disability Confident scheme, please submit a completed form with your application, which can be found on the Birmingham 2022 jobs site under the current vacancies drop down.

To apply for this role please follow the link and complete the application attaching a single document containing your CV and Covering Letter. Please also submit your disability confident/ reasonable adjustments form (if required).

On occasions where we receive a large number of applications, we may close the advert ahead of the publicised closing date. We would therefore advise that you submit your completed application as soon as possible.

We take your data privacy seriously. Before sending your application please review our applicant privacy notice which explains how we use your personal data. This can be found on the Birmingham 2022 jobs site under the current vacancies drop down.

Gi Group Holdings Recruitment Limited group of companies includes Gi Recruitment Limited, Draefern Limited, Gi Group Recruitment Ltd, INTOO (UK) Limited, Marks Sattin (UK) Limited, TACK TMI UK Limited and Grafton Professional Staffing Limited. We are committed to protecting the privacy of all of our candidates and clients. Following some recent changes to data protection laws we have updated our Privacy Policy. To view a copy and to help you understand how we collect, use and process your personal data please visit the Privacy page on our Gi Group UK website.

Call us now to book an interview.
Gi Group Birmingham